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FAQ

FAQ:

1.Q: What is the minimum order quantity (MOQ)?

 A:Different products have different MOQ. In fact, we don't really set MOQ as all the cooperation starts with every possibility. We want to keep the opportunity for both sides.

2. Q:What kinds of transportation types can you provide?

  A:We can provide delivery by sea, by air (courier) and by rail.

3. QWhat kinds of payment terms can you accept?

A:We would recommend using T/T, L/C, D/P at sight as payment terms.

4. Q:What is the shipment term?

We can support with FOB, CIF, CFR and other terms as your advice.

5.Q: How long is your delivery time?

The delivery time is about one week if we have enough stock. For new production, we will update the shipment schedule for mutual confirmation.

6. Q:Can we get sample before make purchase decision?

A:Yes. For small sample with low value, we can supply free sample by courier (DHL, FEDEX, TNT and etc.). For paid samples, the sample fee will be deducted from the first commercial order.

7.Q: What is the language you support?

A:Our team support English, Japanese, French and Spanish, as well as Chinese.

8.Q: How soon we can get response from your team?

A:Usually our team can reply you in less than 24 hours in working days.

9. Q:What information we need to serve your enquiry most efficiently?

A:It will be appreciated if you can provide enquiry as detailed as possible, including your company information, product name, quantity, specification, your destination port, transportation preference and payment term.

10. Q:If we have other product requirements out of your product list, can you help to supply?

A:Yes, as we have massive manufacture network and professional working process, our team will assist with your sourcing requirement.